Regulated environments like ours present additional challenges to any transformation program. The NewRedo team navigated these sensitively and effectively
Paul Moran
Broughton Group operated in a demanding environment where software quality, predictability, and responsiveness all mattered deeply. Its technology teams supported software products that enabled internal business operations as well as customer-facing laboratory management capabilities, creating the need to balance product innovation with consistency, traceability, and operational confidence.
As the organisation evolved, it needed ways of working that would allow teams to deliver value more regularly, align more effectively with business priorities, and maintain a very high bar for quality. This required a clearer understanding of delivery maturity, stronger alignment across stakeholders, better facilitation of planning and execution, and more robust engineering and testing practices to support sustainable delivery at scale.
We worked with Broughton Group through a structured agile transformation approach that combined assessment, enablement, and embedded coaching.
The engagement helped Broughton Group develop a stronger and more mature product delivery capability across its technology organisation. Teams were better equipped to work in a leaner, more adaptive way while still protecting the levels of quality and confidence required in a life sciences environment.
As a result, the organisation was able to improve the regularity and effectiveness of delivery, increase alignment between technology and business priorities, and strengthen the quality practices supporting both internal platforms and customer-facing software products. The overall effect was a more resilient and commercially valuable delivery model: one capable of producing high-quality outcomes consistently, supporting product evolution with greater confidence, and enabling the technology organisation to deliver value at a higher level of operational excellence.