Bloomreach is a leading digital experience platform for commerce, combining powerful search and merchandising, AI‑driven product discovery, and real‑time customer engagement. It helps brands deliver personalised, revenue‑driving experiences across web, app, email, and other channels.
As a Bloomreach partner, NewRedo blends Bloomreach’s commerce‑focused platform with our product and engineering expertise to design, build and run experiences that are relevant, data‑driven and scalable. We’ve spent years delivering customer‑facing systems in demanding environments, and we bring that experience to every Bloomreach engagement.
Whether you want to improve product discovery, increase conversion, or orchestrate more personalised journeys across channels, NewRedo and Bloomreach can help you get there quickly, safely and iteratively.
Digital commerce and customer experience teams face a familiar set of challenges:
Customers can’t find what they need
Site search and navigation underperform, leading to frustrated visitors, abandoned sessions and lost revenue.
Generic, one‑size‑fits‑all experiences
Every visitor sees the same content and products, regardless of their intent, behaviour or history.
Disconnected channels and messages
Website, app, email and other touchpoints are managed in silos, making it hard to deliver a joined‑up journey.
Limited use of first‑party data
Valuable behavioural and transactional data is under‑used, making personalisation shallow or inconsistent.
Slow experimentation and optimisation
Making changes to content, search rules or journeys requires development cycles, limiting how fast teams can learn and improve.
Our partnership with Bloomreach is designed to address these pains, with a platform built specifically for digital commerce and a delivery approach focused on outcomes.
Bloomreach offers a digital experience and engagement platform that turns your product and customer data into tailored journeys. In practical terms, this means you can:
Improve product discovery and search
Use AI‑driven search and merchandising to help customers find what they’re looking for quickly—whether they start with broad browsing or specific queries.
Deliver personalised experiences at scale
Combine customer behaviour, preferences and product data to tailor content, product recommendations and offers in real time.
Coordinate journeys across channels
Orchestrate engagement across web, app, email and other channels, using consistent profiles and intent signals.
Leverage first‑party data effectively
Build a deeper understanding of customers and segments based on their browsing, purchasing and engagement history.
Enable marketers and merchandisers
Give business teams no‑code/low‑code tools to manage content, campaigns, rules and experiments without always relying on developers.
On its own, Bloomreach is a powerful platform for commerce experiences. Combined with NewRedo’s engineering and product delivery expertise, it becomes a tailored solution that fits your architecture, data landscape and organisational ways of working.
Explore whether this solution is a good fit for your organisation.
We're software development specialists boosting our client's business with bespoke systems. We're practical, pragmatic and commercially minded, which means we do the right thing for you when it comes to building software.
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